Presentation
Preparing and delivering presentations in a variety of formal and informal settings, engaging the audience and managing the logistical components of the presentation such as the location and technology.
Level 1 Presents in basic situations
BEHAVIORS
- Identifies the purpose of the presentation and the audience.
- Prepares basic presentations, arranging information in a logical order.
- Creates introduction/opening and concluding/closing statements.
- Selects the appropriate environment for the presentation content.
- Delivers information in a clear, concise and comprehensive manner.
QUESTIONS
- Describe a situation where you delivered a brief presentation to share information with others.
Probing Questions
* What was the situation?
* What did you need to accomplish?
* What did you do?
* What was the outcome?
- Describe a situation where you helped preparing the content for a presentation.
Probing Questions
* What was the situation?
* What did you need to accomplish?
* What did you do?
* What was the outcome?
Level 2 Fosters engagement during presentations
BEHAVIORS
- Delivers presentations using appropriate non-verbal language and the correct pace and volume.
- Presents straightforward information to small groups.
- Reinforces key presentation points with examples.
- Solicits the interest and opinions of the audience.
- Uses visual presentation materials that display professionalism, state of the art technology and best practices.
- Responds to questions in a manner that brings understanding to the target audience
QUESTIONS
- Describe a situation where you invited the audience to participate during a presentation.
Probing Questions
* What was the situation?
* What did you need to accomplish?
* What did you do?
* What was the outcome?
- Describe a situation where you used technology to create visual materials for a presentation.
Probing Questions
* What was the situation?
* What did you need to accomplish?
* What did you do?
* What was the outcome?
Level 3 Adapts presentations
BEHAVIORS
- Presents information in a variety of informal and formal settings, including one-on-one, small groups and large groups.
- Translates technical terminology into understandable language for the audience.
- Gathers audience information needs so messages can influence and drive appropriate action.
- Anticipates potential questions and answers, preparing answers ahead of time.
- Adapts communication style and tone based on the audience's reactions and the issues being addressed.
- Checks levels of audience understanding using various feedback mechanisms.
- Seeks feedback from the audience in order to update future presentations.
QUESTIONS
- Tell us about a situation where you presented complex technical content to a non-technical audience.
Probing Questions
* What was the situation?
* What did you need to accomplish?
* What did you do?
* What was the outcome?
- Tell us about a situation where you changed the presentation based on the audience’s reaction.
Probing Questions
* What was the situation?
* What did you need to accomplish?
* What did you do?
* What was the outcome?
Level 4 Presents in complex situations
BEHAVIORS
- Considers multiple factors when deciding what to communicate and how to deliver the message to achieve the desired results.
- Researches presentation methods and background information in order to prepare and tailor presentations.
- Explains difficult or complex issues, findings, and main messages to diverse audiences.
- Responds to challenging questions or issues during and after the presentation.
- Pre-tests the presentation communication with members of the target group and incorporates their feedback.
QUESTIONS
- Tell us about a situation where you used new technology for a presentation.
Probing Questions
* What was the technology?
* What did you need to accomplish?
* What did you do?
* What was the outcome?
- Describe a situation where you answered a challenging question during a presentation.
Probing Questions
* What was the situation?
* What did you need to accomplish?
* What did you do?
* What was the outcome?
Level 5 Presents at a strategic level
BEHAVIORS
- Formulates strategies for delivering presentations by considering optimal messaging, timing, and methods of presentation.
- Persuades audience by employing a range of advanced presentation techniques (e.g. the appropriate use of body language, how to close a presentation so that the audience continues to think about the subject matter etc.).
- Transitions skillfully within the presentation, using an appropriate blend of detail and anecdotal discourse.
- Responds with finesse when faced with challenging questions or issues during or after presentations.
QUESTIONS
- Describe a situation where you used a combination of techniques to create a high-impact presentation.
Probing Questions
* What was the situation?
* What did you need to accomplish?
* What did you do?
* What was the outcome?
- Describe a situation where you gave a presentation to persuade the audience on a high-stake issue.
Probing Questions
* What was the situation?
* What did you need to accomplish?
* What did you do?
* What was the outcome?