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Networking

Establishing, sustaining, and fostering professional contacts to build, enhance, and connect networks for work purposes.
Level 1 Establishes contacts

BEHAVIORS

  • Identifies current or past contacts who can provide work-related information or assistance.
  • Shares contact names and basic contextual information with contacts (e.g., organization, role, priorities).
  • Fosters two-way trust in dealing with contacts (e.g., maintains confidentiality regarding sensitive information).

QUESTIONS

  • Sometimes the fact that we know other people can help us perform our jobs even better. Tell us about a time when the contacts that you have made with people outside your immediate work unit helped you to do an even better job.

Probing Questions

* What were you working on?

* What contacts did you have that proved to be useful?

* How did the contacts prove to be useful?

  • Tell us about a time when you provided someone else with useful information on contacts that you have, for example, information on your contacts' organizations, roles, phone numbers, etc.

Probing Questions

* With whom did you share this information?

* Why did you share this information?

* In what way was the information helpful to the other person?

* Did sharing the information prove to be useful to you?

Level 2 Nurtures contacts

BEHAVIORS

  • Nurtures existing contacts by pro-actively sharing information, best practices, and respective interests and areas of expertise.
  • Builds rapport with contacts by identifying and drawing inferences from shared interests.
  • Suggests possible collaborative efforts with contacts.
  • Seeks to identify shared interests with contacts.

QUESTIONS

  • Maintaining contact with others outside your own work unit can pay off later, benefiting both your work and theirs. Tell us about a time when you made a point of staying in touch with a contact outside your work unit and it proved to be beneficial to your work and to theirs.

Probing Questions

* What were you working on?

* What did you do to maintain contact?

* In what way(s) did maintaining contact prove to be beneficial to your work/to theirs?

  • Describe how, in the past, you have maintained your current network of contacts and how this benefited your work or theirs. Please give specific examples.

Probing Questions

* How have you developed this network of contacts?

* How have you maintained contacts?

* How have these people helped you in your work?

* How have you helped them in their work?

Level 3 Builds a planned network

BEHAVIORS

  • Scans the environment to identify new contacts who may be of potential use in the near future.
  • Identifies opportunities to develop new contacts.
  • Builds a planned network of contacts to address a specific need.

QUESTIONS

  • Describe an example of a time when you sought to establish a relationship with a person, group or organization that would be mutually beneficial.

Probing Questions

* With whom did you seek a relationship?

* How did you approach them?

* How did things turn out?

  • Describe a time when you developed a network of contacts in order to address a specific need.

Probing Questions

* Why did you need to build this network?

* How did you build this network of contacts?

* What was the result of your efforts?

  • Give us an example of a planned network of contacts that you personally developed and used to help you better accomplish your area's objectives.

Probing Questions

* What were you working on?

* How did you identify these contacts and build your network?

* In what way(s) did you think these contacts would be beneficial?

* Did the network prove to be beneficial? In what way(s)?

Level 4 Strategically expands networks

BEHAVIORS

  • Expands its own network to meet strategic goals.
  • Creates opportunities to initiate new connections (including partnerships) that will facilitate the achievement of strategic goals.
  • Evaluates the current network for effectiveness, sufficiency/inclusivity and relevance to achieving the organization’s strategic objectives.
  • Leverages contacts to expand each other’s networks

QUESTIONS

  • Describe an example of a time when you sought to continuously expand your network of contacts in order to meet one or more strategic goals.

Probing Questions

* Describe the situation, including the strategic goals involved, and your role in meeting them.

* What did you do to expand your network of contacts?

* How successful were you in identifying and building relationships with the new contacts?

* How did this expanded network contribute to meeting your organization’s strategic goals?

* How do you know?

  • Provide an example of a time when you cultivated a new relationship you thought would be particularly beneficial to achieving your organization's strategic goals.

Probing Questions

* How did you think the relationship would help the organization?

* What did you do to develop that relationship?

* In what way has this relationship been beneficial to the organization?

Level 5 Creates networking opportunities

BEHAVIORS

  • Fosters connections to develop and enhance partnerships, alliances and networks that advance shared interests (e.g., multi-organizational research and/or program initiatives to address common societal issues).
  • Engages senior personnel to promote potential areas of mutual, long-term interest.
  • Brokers transparent relationships between organizations and societal sectors that further the achievement of business goals.
  • Leads the planning and organizing of networking events.

QUESTIONS

  • Describe a time when you brokered a relationship between organizations to help achieve a broad objective.

Probing Questions

* What broad objective was involved?

* What organizations were you dealing with?

* How did you go about brokering the relationship?

* How successful were your brokering efforts?

* What was the outcome in terms of the brokered relationship? In terms of advancing the objective?

  • Could you tell us about a time you led the planning and organizing of a networking event?

Probing Questions

* What was the event for?

* What was your role?

* What did you do?

* What was the impact of the event?