Managing Project Execution
Assigning, measuring, and controlling resources, including a budget, people, and materials.
Level 1 Introductory: Demonstrates introductory understanding and ability and, with guidance, applies the competency in a few, simple situations. Can direct people to the appropriate source for further information.
BEHAVIORS
- Identifies specific resources, and resource availabilities based on predetermined requirements.
- Tracks resource use for projects in one specific functional area.
- Requests additional resources when gaps are identified.
- Captures project information and metrics, and validates metrics, such as quality metrics, against standards.
- Tracks progress and verify task completion against project plans.
- Documents quality metrics.
- Records acceptance of completed deliverables.
- Reviews enterprise environmental factors.
- Monitors team satisfaction.
- Requests vendor information to develop lists of suitable sellers.
QUESTIONS
- Give me an example of a time where you had to deal with conflicting deadlines.
Probing Questions
* What were the conflicts?
* How do you prioritize them?
* What was the solution?
* What was the outcome?
Level 2 Basic: Demonstrates basic knowledge and ability and, with guidance, can apply the competency in common situations that present limited difficulties.
BEHAVIORS
- Identifies resource requirements for a project.
- Secures resources required to complete project objectives.
- Considers the workload, commitments and priorities of individuals when setting expectations and assigning work.
- Evaluates the effectiveness of resource allocation.
- Adjusts allocation of resources based on changes in requirements and resource availability.
- Coordinates with other project managers to address resource conflicts across multiple initiatives.
- Provides feedback on individual performance.
- Ensures resources meet deadlines and milestones as per the project plan.
- Implement scope management.
- Defines roles and responsibilities.
- Closes identified gaps.
- Acquires staff resources as per the human resources management plan to build the project team.
- Executes quality assurance activities.
- Executes procurement as per the project schedule.
QUESTIONS
- Describe a stressful project you worked on.
Probing Questions
* What was your role in this situation?
* What was stressful about this particular project?
* How did you cope with the stress?
* What was the outcome?
- Tell me about a time when you had a difficult or unproductive team member.
Probing Questions
* What were your role and responsibilities?
* What was their role?
* What was the source of the difficulty?
* How did you handle the situation?
* How was it resolved?
- Describe a time when you managed a team effectively.
Probing Questions
* What was the team's responsibility?
* Why was this team so effective?
* How well did they work together when you started the project?
* What steps did you take to make the team more effective?
* Were you able to replicate this success on subsequent projects?
Level 3 Intermediate: Demonstrates solid knowledge and ability, and can apply the competency, with minimal or no guidance, in the full range of typical situations. Would require guidance to handle novel or more complex situations.
BEHAVIORS
- Engages resources for projects that span across multiple functions/projects.
- Evaluates performance and the degree to which resources are delivering by identifying capability and capacity issues.
- Provides justification or business case for resource requests.
- Implement ways of optimizing resource use.
- Tracks project progress and burn down against established baselines, providing guidance as required.
- Reaches agreement with the organization for access to suitable resources.
- Manages phase transitions.
- Coaches project team members.
- Ensures vendor and contract deliverables are efficiently managed.
QUESTIONS
- Describe a time when you used leadership skills to help meet a difficult challenge.
Probing Questions
* What were the circumstances surrounding this situation?
* What was the challenge?
* What skills did you employ to meet the challenge?
* How did your team members respond?
* Why do you think you were successful?
- Provide an example of a time when you worked on multiple projects at once.
Probing Questions
* What were the linkages among the projects?
* How did you schedule your time between the projects?
* How did you prioritize your time and work?
* What time management skills work best for you?
* What was the outcome?
- Describe a challenging project you worked on where you had multiple roles to play.
Probing Questions
* What were the circumstances surrounding this project?
* What were the roles that you were expected to play?
* What were your most significant challenges?
* How did you deal with them?
* What was the result?
Level 4 Advanced: Demonstrates advanced knowledge and ability and can apply the competency in new or complex situations. Guides other professionals.
BEHAVIORS
- Approves the allocation of resources across multiple projects in order to balance resources against business needs.
- Prioritizes the allocation of resources across multiple projects.
- Develops strategies to address long-term resource requirements.
- Explores a range of resource allocation options and a corresponding impact on the business.
- Establishes systems for tracking and/or budgeting resource use for organization-wide projects or programs.
- Plans for resource ramp-up and team building.
- Facilitates Audits.
QUESTIONS
- Tell me about a time when you had more than one stakeholder with opposing views.
Probing Questions
* Who were the stakeholders?
* What were their viewpoints?
* What were the major sources of contention?
* What did you do to get the stakeholders onside?
- Describe a time when you developed a strategy to address a long term constraint or resource requirement.
Probing Questions
* What was the business problem?
* What were the options available to you?
* What was your approach to the problem?
* How did you establish a budget, time frame, or success criteria?
* What was the outcome?
Level 5 Expert: Demonstrates expert knowledge and ability, and can apply the competency in the most complex situations. Develops new approaches, methods, or policies in the area. Is recognized as an expert, internally and/or externally.
BEHAVIORS
- Oversees the allocation of resources across programs in order to balance resources versus busine