e-Prescribing FAQs
Why is a product/NDC not listed?
Our medication database comes from FDB. Below are reasons why FDB has not listed the products on the database.
- Manufacturer is not willing to provide the required product information to add.
- Product has been discontinued by the manufacturer.
- Invalid product code.
- Product or specific NDC is not available in the United States or never launched on the market or was discontinued from the market.
- Manufacturer did not submit the product for listing on the database.
- FDB has not received any customer requests to add the NDC.
- Product does not meet FDB's inclusion criteria.