Competency Management
Identifies the relevant knowledge, skills, and abilities needed to achieve success in a given job and integrates competencies into the talent management processes.
Level 1 Introductory: Demonstrates introductory understanding and ability and, with guidance, applies the competency in a few, simple situations. Can direct people to the appropriate source for further information.
BEHAVIORS
- Describes the meaning, benefits and use of competencies to address business issues.
- Identifies the competency architecture – competency types, groupings and proficiency scale structure within the organization.
- Learns how competencies are used for various HR applications.
- Explains the benefits of competency-based HR management.
QUESTIONS
Level 2 Basic: Demonstrates basic knowledge and ability and, with guidance, can apply the competency in common situations that present limited difficulties.
BEHAVIORS
- Assists in implementing competency-based management initiatives.
- Identifies knowledge, skills, and attitudes requirements for the job roles.
- Identifies critical competencies and proficiency levels for successful job performance.
- Assesses competency gaps and prescribes interventions.
QUESTIONS
Level 3 Intermediate: Demonstrates solid knowledge and ability, and can apply the competency, with minimal or no guidance, in the full range of typical situations. Would require guidance to handle novel or more complex situations.
BEHAVIORS
- Recommends different methodologies for competency development based on client needs and budget.
- Helps colleagues make sound business cases for CBM initiatives.
- Creates linkages between competencies and organizational strategies.
- Develops technical competencies and behavioral indicators using a SMART approach.
- Develops tools to apply competency models to various HR functions.
QUESTIONS
Level 4 Advanced: Demonstrates advanced knowledge and ability, and can apply the competency in new or complex situations. Guides other professionals.
BEHAVIORS
- Coaches and trains others on identifying and applying competency based management.
- Provides guidance on the use of competency assessment tools.
- Acts as adviser and facilitator in competency related exercises.
- Explains how competencies can be applied from a strategic or tactical viewpoint.
- Reviews competency models periodically to ensure relevancy.
QUESTIONS
Level 5 Expert: Demonstrates expert knowledge and ability, and can apply the competency in the most complex situations. Develops new approaches, methods or policies in the area. Is recognized as an expert, internally and/or externally.
BEHAVIORS
- Develops competency frameworks including architecture, tools, timelines and guiding principle.
- Defines strategies, plans and priorities within the organization for CBM implementation.
- Develops measurement system to evaluate the effectiveness of implementation over time.
- Promotes the use of competencies within the organization.
- Reports on organizational impacts of competencies.
- Aligns competency-based management initiatives with organizational vision and plans.
QUESTIONS