Collaborating with Others
Working together with others in a cooperative and supportive manner to achieve shared goals.
Level 1. Collaborates with and supports others
BEHAVIORS
- Deals honestly and fairly with others, showing consideration and respect for individual differences.
- Does own fair share of the work when collaborating with others.
- Seeks assistance from others, as needed.
- Assists others when they require assistance to achieve individual or group goals.
- Shares all relevant information with others.
QUESTIONS
- Tell me about a situation where you worked with others on the same task
Probing Questions
* What was the situation?
* What did you need to achieve?
* What did you do?
* What was the result?
- Describe a situation where you asked others for assistance with a task.
Probing Questions
* What was the situation?
* What did you need to accomplish?
* How did you seek help?
* What was the outcome?
Level 2. Proactively assists and involves others
BEHAVIORS
- Initiates collaboration with others.
- Assumes additional responsibilities to facilitate the achievement of team goals.
- Seeks input from others on matters that affect them.
- Anticipates when others might require assistance, providing it before they ask for it.
QUESTIONS
- Describe a situation where you involved others in order to achieve a shared objective.
Probing Questions
* What was the situation?
* What was the objective?
* What did you do?
* What was the outcome?
- Describe a situation where you anticipated the needs of others and offered assistance before they asked
Probing Questions
* What was the situation?
* What did you need to accomplish?
* What did you do?
* What was the outcome?
Level 3. Fosters collaboration
BEHAVIORS
- Gives credit and acknowledgment for the contributions and efforts of others.
- Provides constructive feedback to others.
- Helps build consensus among members of groups.
- Provides opportunities for all group members to contribute to group discussions.
QUESTIONS
- Describe a situation where you helped your team reach an agreement when a group consensus seemed impossible.
Probing Questions
* What was the situation?
* What did you need to accomplish?
* What did you do?
* What was the outcome?
- Describe a situation where you recognized others for their contributions to a project.
Probing Questions
* What was the situation?
* What was your role?
* What did you do?
* What was the outcome?
Level 4. Coaches others and resolves conflicts
BEHAVIORS
- Coaches others on collaboration skills to promote high individual and group performance.
- Facilitates beneficial resolutions to conflict among people.
- Shares own knowledge and experience to support others to achieve personal and business objectives.
- Encourages people to share relevant information and knowledge with others.
QUESTIONS
- Describe a situation where you were faced with a conflict and facilitated a resolution.
Probing Questions
* What was the situation?
* What did you need to accomplish?
* What did you do?
* What was the result
- Tell me about a situation where you coached others to help them work together.
Probing Questions
* What was the situation?
* What was your role?
* What did you do?
* What was the outcome?
Level 5. Builds bridges between groups
BEHAVIORS
- Facilitates collaboration across groups to achieve a common goal.
- Breaks down barriers (structural, functional, cultural) between groups, facilitating the sharing of expertise and resources.
- Creates opportunities for individuals and groups to work together and get to know each other to further organizational objectives.
- Promotes agendas that support the organization's broader goals.
- Creates cross-functional groups to solve problems.
QUESTIONS
- Describe an initiative you implemented to encourage collaboration between groups across the organization.
Probing Questions
* What was the situation?
* What did you need to accomplish?
* What did you do?
* What was the outcome?
- Describe a situation where you facilitated an opportunity for cross-functional groups to work together and achieve organizational goals.
Probing Questions
* What was the situation?
* What did you need to accomplish?
* What did you do?
* What was the outcome?