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Asset Management

Ensuring that assets are available and are effectively utilized, maintained and managed to meet the organization's needs.
Level 1 Introductory: Demonstrates introductory understanding and ability and, with guidance, applies the competency in a few, simple situations. Can direct people to the appropriate source for further information.

BEHAVIORS

  • Follows relevant policies, processes, principles and methods.
  • Distributes assets based on requirements.
  • Maintains accurate and complete records of assets for tracking and monitoring.
  • Tracks inventory and maintenance schedules by using automated information systems.
  • Safeguards assets and the environment.

QUESTIONS

  • Please describe a time you observed an organization taking inventory of assets.

Probing Questions

* How were the assets recorded?

* What did you notice about the process?

* How were the assets distributed across the organization?

* How did the organization handle conflict over the same asset?

* What happened with a shortage of assets?

Level 2 Basic: Demonstrates basic knowledge and ability and, with guidance, can apply the competency in common situations that present limited difficulties.

BEHAVIORS

  • Forecasts changes to material and resource requirements.
  • Determines the most effective maintenance method.
  • Monitors warranties and performance attributes of assets.
  • Develops a basic understanding of assets: their characteristics, availability, condition and performance history.
  • Review agreements to ensure that all parties meet their obligations.
  • Monitors contractor performance to achieve objectives.
  • Identifies assets that may be surplus to requirements.

QUESTIONS

  • Tell me about a time you noticed changes were required for the management of an asset.

Probing Questions

* What was your role in the situation?

* How did you notice the change was required?

* What information did you consider?

* What did you do with the information?

* Was anything changed for the future management of assets?

Level 3 Intermediate: Demonstrates solid knowledge and ability, and can apply the competency, with minimal or no guidance, in the full range of typical situations. Would require guidance to handle novel or more complex situations.

BEHAVIORS

  • Translates operations, use and maintenance strategies into operational plans.
  • Develops an extensive understanding of assets: their characteristics, availability, condition and performance history.
  • Considers the effectiveness of the cost investment strategies for sustaining the life cycle of assets.
  • Manages agreements to ensure that all parties meet their obligations.
  • Enforces contractor performance to achieve objectives.
  • Determines which assets are surplus to requirements.

QUESTIONS

  • Tell me about an improvement you made regarding asset utilization.

Probing Questions

* What was your discovery?

* How did others in the organization react?

* What approvals were required to proceed?

* How was the improvement quantified?

* Were you able to share the experience with others in your organization?

Level 4 Advanced: Demonstrates advanced knowledge and ability and can apply the competency in new or complex situations. Guides other professionals.

BEHAVIORS

  • Develops operations, usage, and maintenance strategies.
  • Determines the effectiveness of the cost investment strategies for sustaining the life cycle of assets.
  • Analyzes supply chain methods to determine optimal operational efficiencies.
  • Assesses overall contractor performance against contract and organizational objectives.
  • Creates lease versus buy analysis.

QUESTIONS

  • Please explain a time you developed an asset management strategy.

Probing Questions

* What criteria did you consider when developing your strategy?

* How did you get ‘buy-in’?

* Were any changes made to the strategy?

* Did the strategy increase the operational utilization of assets?

* How were other inefficiencies handled?

Level 5 Expert: Demonstrates expert knowledge and ability, and can apply the competency in the most complex situations. Develops new approaches, methods or policies in the area. Is recognized as an expert, internally and/or externally.

BEHAVIORS

  • Develops integrated, horizontal strategies and long-term plans for asset management.
  • Develops a performance management framework to effectively assess outcomes.
  • Re-aligns objectives and resources based on the results of asset performance.
  • Develops lease versus buy strategy.

QUESTIONS

  • Please describe a long term strategy you implemented for managing an organization’s assets.

Probing Questions

* Who else was involved?

* What factors did you consider in determining your strategy?

* Why was your strategy recommended?

* What steps did you take to increase the likelihood of organizational acceptance of your strategy?

* What resulted from the strategy?