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3 Ways For Lab Results To Go To The Patient Portal

3 Ways For Lab Results to go to the Patient Portal Details
A. Matched Fax to an Order 1. Go to Documents > Fax Queue
2. Click the appropriate filename of the unmatched lab result
3. Search patient name using filters, then click Search
4. Choose the correct patient name
5. Choose the document category and the correct open lab orders
6. Click Match
7. Go to Order Tracking > Search Patient > Completed Test
8. Check the box for the lab/radiology result you want to send to the patient portal
9. Choose a medium to contact the patient (e.g. email), then click Review, Inform Patient and Close
B. Manually Entering the Result in OTS 1. Go to Order Tracking > Search Patient > Pending Ordered Test
2. Right click on the pending lab order and select Enter Results or Upload Reports
3. Enter the results or upload the document, then click Submit
4. Check the box for the lab result you want to send to the patient portal
5. Choose a medium to contact the patient (e.g. email), then click Review, Inform Patient and Close
C. Through a Lab Interface Results are sent automatically to the patient portal through an HL7 interface as discreet data
Additional Notes The Review, Inform Patient and Close option in OTS includes an email feature to notify the patient about imaging/lab results, and a copy of the email is stored in the H icon of the order.

PDF, faxed, or scanned results uploaded into the patient's EMR All Notes section are not viewable on the portal. Results must be submitted as discreet data through the Order Tracking System in order to display on the patient portal.
For Practices that Patient Portal Test Results Feature is Already Enabled  
Enable Patient Access to Test Results 1. Go to Administration > System Settings > Practice Settings
2. In the Practice Settings page, set PATIENT ACCESS TO TEST RESULTS ON PATIENT PORTAL to ENABLED, then click Save
Attach Xray Report to Outstanding Order 3a. Go to Order Tracking > Order Tracking
3b. In the Order Search filter, set Ordered By: All and click Search. You may shorten the date filter to populate patient names faster.
3c. In the Ordered Tests with Pending Results section, right click the patient name or radiology test and select Enter Results
3d. In the Enter Results section, enter values/comments and/or upload reports/images using Choose File under Results Upload
3e. Click Submit
Completed Results 4. The results will now populate under Order Tracking > Order Tracking > Completed Tests. The results and/or attachments can now be viewed under the View Test Results page in the patient portal.