Where does your patient's journey start?
If you said the front desk, then you are correct. Your practice can either see income grow or decline based on patient satisfaction and care. However, the patient’s first encounter doesn’t even start with the physician.
The Front Desk Impact
In the current economic times with inflation and the tightest labor market the U.S. has experienced in decades, many businesses are also faced with the so-called Great Resignation. Without having the right person at the front desk, disorder and chaos may impact other areas of the medical office as well as the patient experience.
Download our guide, "The Labor Shortage & the Potential Impact on Front Desk Efficiency" for solutions to these challenges faced by a medical practice:
- Front Desk Errors – Why Errors Occur and How it Affects the Patient's Journey
- Hiring & Retention – Ways to Hire and Keep Great Employees
- Virtual Front Desk Assistants – Benefits of Hiring Remote Staff
