Modernizing the Check-in Process

Using the WRS Check-in Module can not only relieve front desk congestion, but it can also increase patient satisfaction and ultimately improve your practice’s revenue

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How Important is Patient Satisfaction?

The patient review website Vitals evaluated over 6 million reviews left by patients for doctors to see how wait times correlate to star ratings. Doctors with five-stars, the highest doctor rating on Vitals, had a 13-minute wait on average. In contrast, doctors with a 1-star, the lowest rating, averaged a 33-minute wait.

When patients use the check-in module, they are happier because the check-in time can be reduced. Plus, the Check-in Module reduces the need for staff to deal with paperwork. This allows them to help patients elsewhere.

More Benefits

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Eligibility Check

Verifying patient insurance eligibility and benefits leaves less room for errors, and patients can understand their coverage.

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ROI - Greater Profitability

By enabling patients to pay co-pays and outstanding balances from previous visits, as well as current-day services at check-in, practices can improve point-of-service collection, and reduce claim errors/rejection.

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Real-time Review of Symptoms

Customized ROS data collected from patients at check-in on the day of their visit appears in a clinically-acceptable note for the practitioner. This eliminates manual entry allowing for better patient care.