Case Study

From 3.3 to 4.7 Stars: Ramapo Ophthalmology Revamped Its Reputation

What's Inside?

How Ramapo Ophthalmology increased Google reviews from 11 to 862 and boosted its rating from 3.3 to 4.7 stars.
Key reputation management strategies, including automated patient review requests.
Real provider insights on how online reviews impact patient acquisition.
The long-term benefits of WRS Health’s reputation management services.
The impact: stronger community trust, improved online visibility, and a surge in new patient inquiries.

What's Inside?

How Ramapo Ophthalmology increased Google reviews from 11 to 862 and boosted its rating from 3.3 to 4.7 stars.
Key reputation management strategies, including automated patient review requests.
Real provider insights on how online reviews impact patient acquisition.
The long-term benefits of WRS Health’s reputation management services.
The impact: stronger community trust, improved online visibility, and a surge in new patient inquiries.

Download this case study to learn:

How reviews impact new patient acquisition and community trust.
The role of automated review requests in streamlining reputation management.
Why a strong online reputation is essential for growing your practice.

Summary

Ramapo Ophthalmology Associates provides expert eye care, but struggled to translate its patient satisfaction online. With only 11 reviews and a 3.3-star rating in 2019, the practice faced challenges attracting new patients and maintaining a competitive online presence.

In response, they partnered with WRS Health’s reputation management services. By automating patient review requests, improving sentiment tracking, and streamlining feedback management, the practice achieved a remarkable transformation: 862+ patient reviews and a 4.7-star Google rating.

Evelyn Bey credits WRS Health for its seamless reputation management, enabling the practice to enhance patient trust and attract more referrals. Now, potential patients consistently cite online reviews as a key reason for choosing Ramapo Ophthalmology Associates.

Curious how they achieved these results? Download the full case study now.

Download the Case Study

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