Case Study
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What's Inside
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Ohio Pain Center, led by Amar Goyal, MD, faced challenges with manual billing processes and administrative overload. Inefficiencies in handling diagnosis codes, transitioning to ICD-10, and front-desk workflows led to delays, errors, and patient dissatisfaction.
By partnering with WRS Health, the practice implemented an integrated EHR and billing solution, along with virtual assistant services, to improve efficiency and accuracy. These changes drastically reduced claim rejection rates, enhanced patient satisfaction, and boosted operational effectiveness.
“They’ve ensured claims are submitted on time and accurately. The communication with us has been phenomenal, and we saw results almost immediately,” said Dr. Goyal.
Curious about how Ohio Pain Center enhanced its front-desk operations and improved financial outcomes? Download the full case study to learn more.